[IT] Licensing CRM (Customer Relationship Management) FY25
Original TEI
$4.5m
Current TEI
$7.0m
Cost Overrun
+$2.5m
+55.7%
Schedule Overrun
9.0 months
Original: Jun 2025
→ Mar 2026
Cost Status
On Track
Time Status
Off Track
Description
Transition of the remaining 5 license journeys from the legacy mainframe. This completes the transition of License Management capability to the CRM, unifying business processes, centralising data, and enhancing both customer and employee experiences.
Cost History (TEI over time)
Timeline Drift
No timeline snapshots recorded yet.
Metadata