[IT] C1061 - Customer Experience (CX) Foundations
Original TEI
$2.3m
Current TEI
$1.9m
Cost Overrun
$-0.3m
-14.7%
Schedule Overrun
0.0 months
Original: Jun 2025
→ Jun 2025
Cost Status
On Track
Time Status
Unknown
Description
Ensure modern high quality and sustainable customer and employee experience through a CRM & Customer Portal. Benefits are maintaining high quality customer service and enhanced financial performance & operational efficiency.
Cost History (TEI over time)
Timeline Drift
No timeline snapshots recorded yet.
Metadata