[IT] PULSE CX Optimisation Phase 2
Original TEI
$2.7m
Current TEI
$2.7m
Cost Overrun
$0.0m
0.0%
Schedule Overrun
0.0 months
Original: Apr 2025
→ Apr 2025
Cost Status
On Track
Time Status
Unknown
Description
This project will deliver significant uplift to SEW's Customer Relationship Management (CRM) and telephony system. This includes uplift to contact centre efficiency, bolstering data security and introducing more self-service options for customers.
Cost History (TEI over time)
Timeline Drift
No timeline snapshots recorded yet.
Metadata